Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, unworn, and in their original packaging.

To initiate a return, please contact us at [your email] with your order number. Once we receive and inspect the returned item, we will process your refund to the original payment method within 5–7 business days.

We do not cover return shipping costs unless the item is defective or incorrect.

EU Customers — Statutory Right of Withdrawal If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason. To exercise this right, please contact us at rougerae.studio@gmail.com before the 14-day period expires. Return shipping costs are the customer's responsibility unless the item is defective or incorrect.